Estimated Delivery
Delivery windows shown at checkout are estimates, not guarantees. Transit time can vary by destination, carrier capacity, customs review, weather and seasonal demand.
Shipping Policy
07Selvaraxd™ · Care LibraryClear guidance · Practical care
Home Appliance Care & Maintenance
Shipping Policy
Selvaraxd™ prepares appliance-care orders using the information supplied at checkout.
Policy guide 07 / 09
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Simple guidance for confident home care.
Order Preparation
Orders are prepared after payment confirmation. Preparation time may vary by product availability, order volume, destination, and warehouse schedule.
Address Accuracy
Check the recipient name, phone number, street address, postal code, and country before checkout. Incorrect details may cause delay or rerouting.
Tracking Information
When tracking is available, it may be sent through the email or contact information supplied at checkout. Carrier scans can take time to appear.
Customs and Delays
Weather, holidays, carrier capacity, customs inspection, import documents, duties, and local regulations may affect delivery timing.
Damaged or Stalled Shipments
Contact service@selvaraxd.com with the order number and tracking information. For damage, keep the packaging and provide photographs.
Detailed Customer Guidance
Shipment Preparation
Orders are checked and packed for dispatch. If an item is temporarily unavailable, we may contact you about the expected timing or available options.
Recipient Responsibilities
Provide a complete address, phone number and any access instructions. Customers are responsible for checking local import rules, duties or taxes where applicable.
Address or Delivery Changes
Contact us promptly if an address is incorrect. Once a parcel has shipped, changes may require carrier approval and may not be possible.
Consumables in Transit
Inspect the parcel when received. Do not use a product with a broken seal, visible contamination or damage; photograph the condition and contact support.
Delivery Completion
Carrier tracking may show delivered before the parcel is located. Check the delivery area and household members first, then contact the carrier and us with the tracking details.
Additional Guidance
Address Accuracy
Review the recipient name, phone number, street, postal code, and country before submitting your order.
Carrier Updates
Tracking scans may take time to appear and delivery estimates can change because of carrier or customs conditions.
Delivery Issues
For damage, loss, or a stalled shipment, keep the packaging and contact us with the order and tracking details.