Which appliances are covered?
Our range is intended for common household appliance care, including descaling and filter maintenance. Compatibility depends on the model, materials and product format.
FAQ
03Selvaraxd™ · Care LibraryClear guidance · Practical care
Home Appliance Care & Maintenance
FAQ
Practical answers about Selvaraxd™ products, orders, appliance care, and customer support.
Policy guide 03 / 09
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Simple guidance for confident home care.
What products are available?
We offer appliance descaling kits, filter cartridges, maintenance accessories, dishwasher-care products, water-dispenser care products, and household cleaning tools.
How do I choose the correct product?
Review the product title, compatibility notes, size, usage instructions, and appliance requirements. Contact us with the appliance brand and model when uncertain.
How often should appliances be maintained?
Frequency depends on appliance type, water hardness, usage, manufacturer guidance, and the product instructions.
Can cleaning products be mixed?
Do not mix descaling agents, detergents, disinfectants, or other chemicals unless the instructions expressly permit it.
What if an item is damaged or missing?
Contact us promptly with your order number and photographs of the package and product. Keep all packaging until support confirms the next step.
Detailed Customer Guidance
How should I use a descaling product?
Follow the package directions and your appliance manual, use the stated dilution and cycle, and complete the recommended rinse steps. Never exceed the stated dose.
Should I rinse after treatment?
Unless the instructions say otherwise, complete a full rinse or cleaning cycle before returning the appliance to normal use.
When should filters be replaced?
Replace filters according to the product instructions, appliance indicator, water conditions and usage level. A filter that is damaged, blocked or overdue should not be reused.
Can I set up repeat purchases?
Yes. Consumable refills can be reordered when needed. Check the product page and your order history for the correct format before purchasing.
What if the appliance behaves unusually?
Stop the cycle, disconnect power if safe, retain the packaging and contact us with the model, product and symptoms. Do not continue testing with additional chemicals.
Additional Guidance
Compatibility
Check appliance type, model, filter format, measurements, and product instructions before purchase or use.
Order Questions
For order status or changes, contact us with your order number and checkout email as soon as possible.
Safe Use
Never mix maintenance products unless the label expressly allows it, and stop use if an unexpected issue appears.